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UNFORTUNATELY, BARBIEDOLLFASHION DOES NOT OFFER REFUNDS , RETURNS, OR EXCHANGES AT THIS TIME. EVERYTHING IS FINAL SALE.  PLEASE MAKE SURE TO FOLLOW OUR SIZE CHART, AND REFER TO DETAILS IN PRODUCT DESCRIPTION, ASWELL AS MODEL SIZE. WE ARE MORE THAN PLEASED TO ANSWER ANY OF YOUR QUESTIONS REGARDING SIZING VIA EMAIL BARBIEDOLLFASH@GMAIL.COM